Built for EU CMR Convention · GDPR Compliant

Every missed deadlineis money your carrierkeeps forever.

ClaimCMR tracks every CMR claim deadline, scores your documentation before you file, and surfaces why carriers deny — so your logistics team recovers what they're legally owed.

14-day free trialNo credit card requiredGDPR compliant
ClaimCMR claims dashboard showing open claims, recovery tracking, and carrier management

Trusted by logistics teams across Europe

€2.4B+

EU freight claims filed annually

*Industry estimate based on IRU annual freight data

7 days

CMR visible damage deadline

43%

Claims denied — late or incomplete

*Average carrier denial rate, EU cross-border road freight

3.2x

Average recovery uplift

*Based on early access user data

* Statistics based on industry research and early access program data.

THE PROBLEM

Your team is losing claims they should win

The freight claims process defeats most logistics teams before they even start.

01

The 7-day window closes while paperwork waits

Under CMR Convention, visible cargo damage must be reported within 7 days. Most teams track this in spreadsheets — or not at all. One missed Friday delivery means a lost claim by Wednesday.

02

Carriers deny valid claims on technicalities

A missing exception note. Wrong claim form. Repair estimate from the wrong assessor type. Carriers know the rules better than most shippers. Without intelligence, you're filing blind.

03

3PLs manage 80 clients with no dedicated tool

A regional 3PL handling 80 shipper clients manages hundreds of claims in email threads and shared files. The right tool simply hasn't existed — until now.

HOW IT WORKS

From damage reported to money recovered

1

Log the claim

Enter PRO number, carrier, delivery date. 30 seconds.

2

Deadline calculated

CMR rules applied instantly. Alerts scheduled automatically.

3

Score and submit

Documentation checklist, strength score, packet generated.

4

Track and recover

Carrier response tracked. Denial patterns surfaced.

FEATURES

Everything you need to recover freight losses

From the moment cargo is damaged to the day the settlement clears — ClaimCMR manages the entire lifecycle.

CMR Deadline Engine

Automatically calculates 7-day visible, 21-day concealed, and 1-year filing deadlines the moment a claim is logged. Multi-stage alerts at 90, 30, 14, and 7 days ensure nothing slips.

Visible7d
Concealed21d
Filing1yr

Claim Strength Scoring

Every claim gets a 0-100 score. See what's weak before the carrier does.

82
Strong
Ready to file

Carrier Denial Intelligence

Know DB Schenker denies 34% citing 'insufficient packaging' before you file.

DB Schenker
34%
DHL Freight
28%

Submission Packet Generator

One click generates a complete claims packet with CMR consignment note, photos, repair estimates, and the correct carrier-specific form. Download as PDF or email directly.

CMR Note
Photos
Estimate
Claim Form

3PL White-Label Portal

Give every shipper client their own branded portal at claims.yourcompany.eu. They log in, see their claims, track recoveries — all under your company name.

A
Acme Logistics
claims.acmelogistics.eu

Multi-Client Dashboard

Manage claims for every shipper client from one dashboard. Filter by client, carrier, status, deadline. Monthly recovery reports per client prove your value at every QBR.

TRUSTED ACROSS EUROPE

Logistics teams recovering more, every month

€40K

recovered annually

We were writing off €40,000 a year in claims we thought were just losses. ClaimCMR showed us 60% of them were recoverable. We just weren't filing correctly.

E

Early Access User

Head of Logistics, EU Freight Forwarder

60

clients managed

Managing claims for 60 shipper clients in one dashboard instead of 60 email threads. The time saving alone paid for the subscription in week one.

E

Early Access User

Operations Director, Polish 3PL Operator

€18.5K

single claim saved

The 7-day CMR deadline alert saved us an €18,500 claim with DB Schenker. The system flagged it on day 4. Without ClaimCMR we would have missed it entirely.

E

Early Access User

Supply Chain Manager, Nordic Logistics Company

GET STARTED

Start recovering what you're owed

Join logistics teams across the EU recovering an average of 3.2x more from carrier claims.

14-day free trial · No credit card · Cancel anytime